Given the severity of the outbreak and following government advice, we have decided to temporarily close our gallery at OXO Tower from today, Friday 20 March 2020. Our designers are still working behind the scenes and our website is very much alive.
As long as Royal Mail continues to deliver, you can buy any item shown 'in stock' and have it brought to you safely. But please note that there might be delivery delays beyond our control.
OUR STEPS TO ENSURE YOUR SAFETY
All our designers are taking the following measures:
- observing social distancing / self isolation as required
- workshops and equipment are kept clean
- hands are sanitised frequently as per NHS quidelines
- all jewellery pieces are cleaned with soap just before packing
If you feel that you want to take extra precautionary steps, you can clean the jewellery again upon reception, by simply washing it in soap and water. Pat dry with a soft cloth and it is ready to wear. Do not use any harsh chemicals, alcoholic wipes or gel, scrub sponges and brushes, as these will damage the jewellery.
Our return policy remains unchanged. Please click here for more details.
For any enquiries, please contact us. If you wish to commission a special piece, or customise any of our existing designs, please email us at email@example.com. If you already have a prefered JeDeCo designer in mind, you can find their website details under each profile page.
We can also arrange virtual consultations via Skype or WhatsApp. Please note timelines will depend on our supplier chains, during this challenging period.
Thank you for your continued support. We look forward to seeing you back at our gallery soon. In the meantime, we wish you and your family well.