Shipping & Returns
All our jewellery comes to you beautifully packaged, with care instructions. Delivery is via Royal Mail Signed For or Special Delivery (signature will be required on receipt). For Australia and Sweden we can only ship items via Courier Service.
We currently ship throughout UK FREE OF CHARGE, within 3-5 days.
EC: £10 (*excl Sweden)
Sweden: Courier only £23-£26
Romania: Courier only £23-26
North America, Hong Kong, Japan, New Zealand & South Africa: £12
Australia:, Courier only £25-£40
Please note: due to Brexit and Covid issues, delivery outside the UK faces delays. Expect a minimum of 10 days from order for European and North American destinations; longer for other destinations.
If you are not completely satisfied with your purchase, we're sorry to hear that. However, simply return the item to us in its original unused condition within 28 days of receipt.
Returned items should be unused and unworn and must be returned in original packaging with any enclosed documentation. We will issue a full refund on receipt, excluding the original delivery charge. Alternatively, if preferred, we will also be happy to exchange the item.
Goods will only be accepted for return if they are returned within 28 days of delivery, unless we have notified you otherwise.
The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
The cost of returning the item to us is your responsibility. Delivery charges are only refundable where goods are faulty and a refund is made.
Please also note we will refund an item if it is faulty, after a thorough check of the item. Please allow 14 working days for a refund to be processed.